Privacy Policy

Last Updated: October 28, 2025

1. Introduction

MedStaff Nationwide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website medstaffnationwide.com and use our recruitment services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Register for our services
  • Submit a job application or resume
  • Contact us via email, phone, or chat
  • Subscribe to job alerts or newsletters
  • Schedule a consultation

This information may include:

  • Name and contact information (email, phone number, address)
  • Professional credentials and licenses
  • Employment history and resume data
  • Education and certifications
  • Specialty and practice preferences
  • Salary expectations and availability

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and time spent on pages
  • Referring URLs and clickstream data
  • Cookies and similar tracking technologies

2.3 Resume and Application Data

When you submit a resume or job application, we may use AI-powered tools to parse and analyze your information to match you with suitable opportunities. This may include extracting structured data from your documents.

3. How We Use Your Information

We use the information we collect to:

  • Provide recruitment services: Match candidates with job opportunities and facilitate the hiring process
  • Communicate with you: Send job alerts, updates, and respond to inquiries
  • Improve our services: Analyze usage patterns and optimize our platform
  • Comply with legal obligations: Meet regulatory requirements and respond to lawful requests
  • Prevent fraud: Detect and prevent fraudulent or unauthorized activity
  • Marketing: Send promotional communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

4.1 Healthcare Employers

When you apply for a position or express interest in opportunities, we share relevant information with potential employers. This is the primary purpose of our recruitment services.

4.2 Service Providers

We work with third-party service providers who perform services on our behalf, including:

  • Applicant tracking systems (Exelare)
  • Email service providers (Resend/Postmark)
  • Analytics platforms (PostHog, Google Analytics)
  • Cloud storage providers
  • AI resume parsing services

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS)
  • Secure cloud infrastructure
  • Access controls and authentication
  • Regular security audits
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Active candidates: Information retained while you're actively seeking opportunities
  • Inactive candidates: Resume data deleted after 12 months of inactivity (unless you opt into our talent pool)
  • Employers: Contact and engagement data retained for business purposes
  • Website analytics: Anonymized data may be retained indefinitely

7. Your Privacy Rights

7.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Access: Request disclosure of personal information we collect, use, and disclose
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
  • Non-Discrimination: Not be discriminated against for exercising your privacy rights
  • Correction: Request correction of inaccurate personal information
  • Limit Use: Limit use and disclosure of sensitive personal information

To exercise these rights, please contact us at privacy@medstaffnationwide.com or visit our Data Request page.

7.2 General Rights

All users have the right to:

  • Update or correct your information
  • Unsubscribe from marketing communications
  • Disable cookies (note: some features may not function properly)
  • Request information about how we use your data

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Calendly for scheduling). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

MedStaff Nationwide
Email: privacy@medstaffnationwide.com
Phone: (866) 590-5627
Data Requests: Submit a Data Request

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