How to Choose a Physician Recruiting Firm: What the Best Firms Have in Common
There is no list of the best physician recruiting firms that is true for every search. There is a short list of questions whose answers tell you, in a day, which firms are worth your opening. Here are the questions, the firm types, and the red flags.
Most organizations choose a physician recruiting firm the way they choose a contractor during a flood: the one who answers the phone. The opening has been up for ninety days, the hospital is paying locums, and the first firm that promises candidates by Friday gets the agreement. Three months later the organization has a drawer of forwarded resumes and the same opening. This guide is the comparison to make before the flood, or at least before the second firm.
The three kinds of firm
Retained search firms
You pay a fee in installments, usually thirds, regardless of outcome, and the firm commits a team to an exclusive search. AMN Healthcare's Merritt Hawkins and Jackson Physician Search are the largest national examples. Retained search is built for roles where the firm has to invest heavily before any candidate appears: a rare subspecialty, a department chair, a market where every qualified physician is already employed and has to be approached directly. The fee buys commitment. The risk is paying it for a role a contingency firm would have filled.
Contingency firms
You pay only when a physician the firm presented starts. Most physician recruiting firms, including MedStaff Nationwide, work this way. The model is right for the majority of clinical searches, but it covers two very different kinds of company: firms that run a real search on contingency, with direct outreach, vetting, and a dedicated recruiter, and firms that forward whatever applies to their job board postings and hope one sticks. Both call themselves contingency recruiters. The eight questions below separate them. For more on the trade-offs, see retained vs. contingency physician search.
Outsourced and in-house recruiting
Recruitment process outsourcing, where a vendor runs your recruiting function on a monthly fee, and in-house physician recruiters employed by the organization. Both make sense at volume. A health system filling forty physician roles a year should have an in-house team; it should also have a firm it calls when a search stalls, because the firm's outreach reaches physicians the in-house team cannot.
The eight questions
1. Who, by name, will run the search?
The best firms assign a recruiter who works your specialty and will send you a written update every week. Ask for the name, how many searches that person is running, and how many they have closed in your specialty. A firm that cannot name the recruiter before you sign is selling a brand, not a search.
2. Where do candidates come from?
Every firm says “our network.” The honest version is a number: what share of their placements last year were physicians who were not actively applying anywhere, found through direct outreach, versus applicants to a posting. The physicians you want for a hard search are the first kind. Ask the question, then ask for an example of how they reached one.
3. What is verified before a candidate is presented?
License status, board certification or eligibility, references from people who supervised the physician, and a conversation about why they are moving and what they will accept. A firm that presents a candidate with a resume and a phone number is asking you to do its job. Ask to see a sample candidate write-up.
4. How is the fee structured, and when is it due?
In writing, before the search opens. Contingency fees are a percentage of first-year base compensation, due when the physician starts, not when the offer is signed. Retained fees are quoted flat and paid in installments. Beware a fee that moves with the offer, or any fee due on offer rather than start. Our guide to what physician recruiters charge covers the ranges.
5. What does the guarantee cover?
If the physician leaves inside the guarantee period, the best firms re-run the search at no cost. Weaker guarantees offer a credit toward the next search, prorate the refund, or exclude the most common reasons a physician leaves. Read the clause, and ask how many times they have honored it in the past year.
6. What is your average time-to-fill across all searches?
Not the best case. The average, how they measure it, and what they do when a search runs past the timeline they set. A firm that reports weekly against a written timeline will tell you this number without hesitation. Our own is 27 days from signed agreement to accepted offer, measured across every permanent clinical search; see how long it takes to recruit a physician for what drives the number.
7. Do you require exclusivity, and what do we get for it?
Exclusivity is reasonable when it comes with a committed timeline and a dedicated recruiter. It is unreasonable when it is simply required. Ask what the firm commits to in return, in writing.
8. Can we call three clients in our specialty?
Not testimonials. Three people, in organizations like yours, who hired a physician through the firm in the past two years and will take a call. The best firms have the list ready. The rest will send a brochure.
A scorecard for comparing proposals
| Question | A good answer | A warning sign |
|---|---|---|
| Who runs the search | A named recruiter who works your specialty, with weekly written updates | A sales contact; the search goes to a desk |
| Where candidates come from | Direct outreach to physicians who are not applying anywhere | Job-board applicants forwarded as they arrive |
| Vetting before presentation | License, board, references, and motivation verified; a written summary with each candidate | A resume and a phone number |
| Fee | Stated in writing; contingency due on start, or a retainer with milestones | A percentage that moves, or a fee due on offer |
| Guarantee | A replacement search at no cost if the physician leaves inside a stated period | A credit toward the next search, or no guarantee |
| Time-to-fill | Their average across all searches, with how they measure it | Their best case |
| Exclusivity | Asked for and explained, or not required | Required without a committed timeline in return |
| References | Three clients in your specialty you can call | Testimonials on a website |
When retained search is the right call
- A subspecialty with a few hundred practicing physicians nationally, where every candidate has to be approached directly.
- A leadership role where discretion matters and the search cannot be posted.
- A market where you have tried contingency firms for a year and the opening is still open, and you are ready to pay for commitment.
- Several related roles at once, where one firm running a coordinated search beats three firms competing for the same candidates.
For most clinical openings in primary care, psychiatry, hospital medicine, OB/GYN, and the larger specialties, a contingency firm that runs a real search will fill the role faster and for less. The test is not the model; it is the eight answers.
Where MedStaff Nationwide fits
We are a contingency firm that runs searches the way retained firms do: a named recruiter per search, direct outreach from a database of more than 190,000 clinicians, full vetting before presentation, a written weekly update, a 27-day average time-to-fill, and a replacement guarantee, with no fee until the physician starts. We are not the right firm for a pediatric neurosurgery search in a market of forty candidates; we will tell you that on the first call and point you to a retained firm. For the searches we take, our answers to all eight questions are on the physician recruiters page, and the three references are a call away.
Frequently asked questions
- What are the best physician recruiting firms?
- The largest retained firms are AMN Healthcare's Merritt Hawkins and Jackson Physician Search, part of Jackson Healthcare. Below them are many national and regional contingency firms, including MedStaff Nationwide, and specialty firms built around one discipline. The best firm for a given search depends on the specialty, the market, and whether you want to pay up front for a committed search or pay only on a start.
- What is the difference between retained and contingency physician recruiting?
- A retained firm is paid a fee in installments regardless of outcome, in exchange for an exclusive, committed search. A contingency firm is paid only when a physician it presented starts. Retained searches suit rare subspecialties and leadership roles where a firm must invest heavily up front; contingency suits most clinical roles, provided the firm runs a real search rather than forwarding applicants.
- How much does a physician recruiting firm charge?
- Retained searches are typically quoted as a flat fee paid in thirds. Contingency fees are a percentage of first-year base compensation, due when the physician starts. Either way the number should be in writing before the search opens, along with what the guarantee covers. Our article on what physician recruiters charge goes through the ranges.
- How long should a physician search take?
- National averages for physician searches run several months, and some subspecialties take a year. The question to ask a firm is its own average across all searches, not its best case, and how it reports progress against the timeline it set. MedStaff Nationwide's average across permanent clinical searches is 27 days from signed agreement to accepted offer.
- Should we use more than one physician recruiting firm?
- With contingency firms you can, and some organizations do. It costs you nothing until a start, but it means candidates may be presented twice, the firms invest less in a search they may not be paid for, and your opening looks over-shopped in a small specialty. One firm with a clear timeline and weekly reporting usually fills faster than three firms forwarding resumes.
