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Inside MedStaff Nationwide's Milford Headquarters

How a 2021 Milestone Sparked National Growth

November 20, 2024
7 min read
MedStaff Nationwide Milford Headquarters

Introduction

When MedStaff Nationwide opened its 4,000-square-foot headquarters in Milford, Connecticut in 2021, it wasn't just a move into a new building—it was a declaration of scale, purpose, and permanence.

What began years earlier as a single recruiter's vision in a small Milford office has evolved into a national leader in permanent healthcare placement serving hundreds of hospitals and healthcare systems across the country. Four years later, that same space remains the operational heartbeat of the company—where innovation, training, and teamwork come together every day.

From One Desk to a National Brand

Founded by Pat Raymond in Milford, MedStaff Nationwide started humbly: one recruiter, one phone, and one belief—that healthcare recruiting should be transparent, data-driven, and relentlessly human.

In the early years, every call mattered. Every placement built a relationship. That foundation of trust quickly grew into a national reputation for speed, precision, and ethical recruiting. By 2021, MedStaff had outgrown multiple small offices and needed a home that matched its vision for the future.

"We wanted to build something lasting. A space that reflects who we are—collaborative, forward-thinking, and committed to excellence."

— Pat Raymond, Founder & President

The Headquarters: Built for Collaboration and Growth

Located on Boston Post Road in Milford, the 4,000-sq-ft MedStaff headquarters was designed intentionally for how recruiters actually work—fast, focused, and collaborative.

Recruiter Training Center

Where new team members learn MedStaff's structured 5-step process and core values

AI Integration Lab

Dedicated area for the internal development team building proprietary recruiting automation tools

Private Client Suites

Meeting spaces for hosting hospital leadership and executive partners in a professional, confidential setting

Open Floor Plan

Promotes collaboration and quick candidate-matching decisions across specialties

Wellness-Focused Layout

Comfortable work zones, natural light, and team gathering spaces reflecting MedStaff's people-first culture.

Though compact, the space operates with the precision of a national command center—balancing high performance with personal connection.

Why Physical Space Still Matters

In a post-pandemic world where many recruiting firms went fully remote, MedStaff chose a hybrid approach—and it's paid off.

Speed through collaboration

Recruiters share insights instantly without relying on endless email chains

Mentorship in real time

New team members learn faster when surrounded by experienced recruiters

Culture and accountability

A shared workspace reinforces the company's values of urgency, integrity, and teamwork

While the company maintains remote recruiters across the U.S., the Milford HQ continues to serve as MedStaff's operational hub and cultural anchor.

Where Technology and People Intersect

The headquarters also houses the core of MedStaff's AI development initiative, directed by President Pat Raymond. The team behind this effort builds proprietary systems that:

  • • Automate screening and outreach workflows
  • • Track credentialing milestones
  • • Match candidates to open roles with 90%+ accuracy
  • • Analyze performance metrics in real time

These innovations have led to:

44%

Increase in recruiter productivity

27

Average days to fill (vs. 72 industry avg)

94%

First-year retention rate

"AI gives us efficiency. But it's our people who give it heart. The Milford office is where those two worlds meet."

— Pat Raymond

From Local to National

Since opening the Milford headquarters in 2021, MedStaff has:

550+

Healthcare organizations served nationwide

3

Dedicated divisions: psychiatry, behavioral health, advanced practice

#1

Fastest-growing healthcare recruiting firms

The Milford HQ remains the command center connecting every regional recruiter and client partner under one shared mission: helping healthcare organizations hire better, faster, and smarter.

Conclusion

Four years after opening its Milford, CT headquarters, MedStaff Nationwide continues to grow from the same values that built it: trust, precision, and human connection.

The 4,000-square-foot space stands as more than just an office—it's a symbol of MedStaff's evolution from a local startup to a national recruiting powerhouse, and a reminder that great companies are built one relationship at a time.